Frequently Asked Questions
Everything you need to know about your Intimate Lingerie experience.
How do I find my correct size?
We provide a comprehensive Size Guide on each product page. We recommend taking fresh measurements of your bust and hips to ensure the perfect fit, as sizing can vary between different collections.
What is your return policy for intimate items?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and have all original tags and hygiene liners intact. Returns must be initiated within 30 days of delivery.
Is your packaging discreet?
Yes, all orders are shipped in plain, unmarked mailers or boxes with only the return address and your shipping details visible to ensure your privacy.
How should I care for my delicate lingerie?
To preserve the life of your lace and silk pieces, we recommend hand washing in cold water with a mild detergent. If using a machine, always use a mesh laundry bag and a delicate cycle.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.